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My brother died very unexpectedly on December 21 2016 in Concord California. We live in Coeur d'Alene, ID. When I got the call of Kevins death it was right at Christmas but we knew that we had to act immediately to get everything accomplished.
After making travel arraignments I knew that we would need a very professional realtor that would have the experience needed to work a timely miracle. After a little on line research I decided on Century 21 and looked for the local office. I called and asked for he agent with the most experience. It was family Christmas time so I had to leave a message. To my surprise and relief Rob Baldwin returned my call even though he was at a family gathering. We made a plan to meed at the house at 10:00 AM on Monday and he was there at 10:00 AM on Monday.
Rob was very professional and actually calming to all of us. He found out what our needs and hopes were and we were able to accomplish them only with his amazing help. When we flew home on Friday morning we had basically emptied the four bedroom two bath, double car garage and storage shed and found a home for Boomer the lab.
Meanwhile still in Concord, Rob took care of everything. He arraigned for and monitored all the workers as the house was readied for sale. Painters, carpet layers, gardeners, cleaners and who ever else was necessary.
All in all Rob Baldwin was a God send to us at the worst of times and I cannot express how much we appreciate everything that he did for us. - Eileen Taylor Coeur D'al July 2017
I went online and checked out the brokers that were available through Century 21 and picked Sue St Germain after reading through everyone's qualifications.
Sue became a new friend very fast. Always returning calls and followed through on everything she said that she would.
Sue kept me informed as to what was going on and what I needed to do to get the house ready for sale and during the process of closing the transaction. - Elaine Cronin, Concord July 2017
Dolores was absolutely wonderful and a pleasure to work with. She's very knowledgeable and made to process very easy. - Linda Haber, Walnut Cree May 2017
Outstanding to work with..... reduced our stress, acted as our counselor, great listener, responsive, overall wonderful agent. - Bud Beemer, Clayton, Ca May 2017
I liked that Jessica was willing to offer an opinion or do a price analysis of a property but she was never pushy about what we should offer or what price we were at. She would offer a reasoned opinion and then tell me that the home is only worth what I feel comfortable paying; I really liked her approach, it was helpful but not pushy.
Jessica is pretty on top of things, even through medical issues and family crisis she still responds to emails and texts when she has time; She is also very open if she doesn't have an answer, she won't sweat talk you or pretend to know or give you half an answer; she tells you what she knows and tells you her game plan for getting the answer you need and then gets back to you with the information.
Also she is really good with online documents, which I love, We would talk on the phone (or text or email) about something that needed signing, 30minutes after hanging up I would get an email, I would docusign from my phone and BOOM! DONE!!! I think that's a huge bonus! - Levi, Brentwood May 2017
I purchased all 4 of my properties thru the Larry Schaffer. We are happy with his professionalism and all advices. We would not look for any agents other than him. He has gained our full trust since day 1. He is excellent ... - Beverly Gonzales, Concor February 2017
Great job thank you, looking forward to my next real estate transaction with massimo. - David, Concord, Ca February 2017
Vicky Quinn is a sweetheart! - Michaeltweed albuquerqu October 2016
Lori was wonderful. Especially in dealing with difficult sellers. She should get a gold star. And we love her! - Donna Hirt, Seller October 2016
I am a truly happy camper a new home owner all because of Vivian Alfaro help and assistant in the process of getting my new home, without her I don't know where I would be at. I got a 60 days notice and started to look for a loan company and as soon as I got qualified for a loan my next step was to look for a realtor agent. I talked to a friend that was a realtor but wasn't convinced to have him help me, went to some other agents but nothing told me to get any of them. I scrolled on Zillow and I saw Vivian's picture on there so I called her on a house that was on the market. I talked to her and she sounded friendly and helpful than she asked me if I had someone already and I responded no but I think she is to help me. So we made an appointment and ever since than we connected because of her honesty, helpfulness, trustworthy, friendly and couching me through each step by step and making sure I understood each situation I am now a happy camper home owner. I would highly recommend her everyone that needs help in getting there new home. Vivian Alfaro is amazing an angel that was put on Earth to help people in need of help not get rip off like some agents I know. Thank you Vivian Alfaro you are the best. - Leslie Finau Danielson September 2016
Bob Hermens knows Concord. He has lived there his whole life and is familiar with every corner of the town. He has also been a real estate agent for many years and knows the details of buying and selling homes in detail.
Bob Hermens is friendly, thoughtful, accessible and clearly puts the interests of his clients ahead of just making a sale. There was never any pressure when we were buying or selling a house.
My wife and I have worked with Bob Hermens to both buy and sell homes. His detailed knowledge of the Concord real estate market and his genuinely friendly and helpful attitude made him a pleasure to work with. We can highly recommend Bob if you are buying or selling in Concord or nearby areas. - Donald James, Fresno July 2016
Terri is very patient and understands her client's needs. She is very knowledgeable about the market and a great negotiator. She helped us find the perfect home, and we're very happy. I would highly recommend her to anyone.
Regarding Century 21 M&M and Associates, we were impressed with the quick responses to our questions along the way. Everyone in the office was warm and friendly. The process was smooth and efficient. - Karinne Figueroa, Concor March 2016
We were extremely pleased with Diane's performance! She went over and above
what we expected. She said she would be available at any time and she was. She
answered her phone promptly and always had a smile in her voice no matter
what time we called or what questions we asked. We never could have done it
(cleaning out the house and getting it ready for sale) without her help and
guidance. She always gave us the information we needed to make a proper
decision about anything we questioned and the way she set up the prospective offers
made it easy for us to come to a final decision as to which one was in our best
interest. We appreciated Diane's help more than we could ever possibly say and we
would recommend Diane Ramirez to anyone who would ask us for a realtor.
Diane is the greatest! - Valdimar K. Johnson March 2016
She did a great job listening to my needs and wants. She found me a house very quickly that I loved. Thank you Isabel for your hard work. - Nicole Sterni February 2016
Kathy is a friend. Told her years ago that when we were ready to sell she would get the listing.Friendship aside, Kathy did an outstanding job. She knows her stuff and handled everything in a timely manner. - Russ And Susie Newman, D November 2015
I have known George for many years and knew his experience and professionalism would be of great value in helping to sell our property. He exceeded my expectations.
When we ran into difficult situations George was instrumental in taking care of the situation.
Even though I've known George a long time he exceeded our expectations. I can't imagine this sale going thru without his help and he helped us a lot. - Larry Davis larrydavi July 2015
We have done several transactions with Rob Baldwin since 1997. We wouldn't even consider using another agent/broker. His knowledge and expertise of the housing market is excellent. He was thorough in understanding our criteria, and exceeded our expectations. Rob has integrity and while he's friendly, he's very proffesional. We look forward to future transactions with Rob. - Sean & Dana Mccabe. Co May 2017
Sue came highly recommended from a friend of mine.
She was available most of the time. When she wasn't, she would let me know ahead of time. No question was too little for her. She texted or called back within a short time which was definitely appreciated!
Sue was excellent and really helped me through the selling process. She was just there as needed. I knew I could rely on her. She was definitely on my side from start to finish. - Carrie Gajowski, Martine July 2017
Buying or selling a home can be stressful, but we were in great hands with Dolores Miric. She was incredibly responsive throughout the entire process and really went above and beyond! Her knowledge of the market ensured we sold and bought homes at great values! - Hilary Garcia, Concord June 2016
Best Realtor we have ever had. She blew us away with her kindness and dedication. She was a clear communicator who always had our best interest in mind. We loved how effective she was in the selling of our house. She helped us sell our house under a week and made sure we got everything we desired in that sell. A few years prior, she helped us buy that same house in Concord. In both scenarios, we had time constraints that needed to be met and she was able to accommodate us in that. When we moved to Concord she helped us find the perfect place for our family to be for next stage of our life and now that we are moving she has done that again. We really were blessed by both experiences. We have moved several times, but Melinda made it a breeze. We really could go on and on about how above and beyond she went to make the experience the best. Thanks so much. - Alex Hardt, Concord May 2017